Posted In CategoryGeneric Discussions
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    Chris Walsh 5 years ago

    Hello!  I must be missing something very easy here.  Can I enter addressess straight into the specific Christmas Address Label or do I need to merge with Excel?

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    Admin 5 years ago

    Hi Lonnie, to change the name on a project, you will first need to use the Save As button to save it under the new name, and then click on the bin icon next to the version of the project with the old name.

    If you are referring to the name of the .pdf file that is being downloaded, that file is assigned a random name, however you can change its name once you have downloaded it just like you would to any other file on your computer.

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    Admin 5 years ago

    Hi Joanna,

    If you could please provide us with more details about the product you were working on, whether you were using a default template or one you've created yourself, as well as what fonts and sizes you were originally using.

    Similarly, it would help us to know what web browser you were using to open our website.

    We are looking forwad to your reply.

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    Admin 5 years ago

    Hi Kristen, if you are looking to synchronize the content inside the two default text boxes that come with the template, you can do that via the Synch button on the toolbar at the top.

    Otherwise, if it's a custom text box or an image you've uploaded yourself, you would need to copy and paste that element over each seal and unfortunately there is no way to automate that.

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    Lonnie Woods 5 years ago

    How do I change the name of a project?

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    Joanna 5 years ago

    When I do a data merge, it changes the spacing and font size of unrelated text boxes.  How can I fix this without editing each individual certificate after the merge?

  • 1
    KRISTEN 5 years ago

    How do I use the image I have created on one seal to apply to all the seals on the page?

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    Admin 5 years ago

    Hi Nancy, you can do that by using the Sync button from the toolbar at the top.

    Please note that this only works for text entered in the two pre-positioned text boxes, if it's a text box or an image you have added yourself you would need to copy and paste those manually.

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    Nancy 5 years ago

    How do I duplicate seal blocks to have same in each one 


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    Admin 5 years ago

    Hi Belinda,


    The graphical artifact is due to a recent update to our website and to fix it you need to clear the cache files of your browser.

    Please check our reply on Page 3 of this thread for additional info where to do that from.

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