Posted In CategoryGeneric Discussions
  • B
    FIH 11 months ago

    Is there any way I can share the project template with another account, so I don't need to re-design the template all over again? Please let me know, thank you for your time.

  • J
    Jack Lail 1 year ago


    Two questions:

    Is there a way document fonts used in a  project? I see type size and color and how to pick a font, but not what font is used with selected text.

    Is there a way to share a project to another account? (Not for colaborative use, but as way to pass along a complete set of settings to someone else)? 

  • A
    Admin 2 years ago

    Hi Anna,

    Thank you for contacting us.

    That will be depending on the input you are needing on a project. For example if your making a diploma or certificate you might be needing the "name of the student", the subject" or degree","place" and or "date of graduation". Please see reference below.



    Thank you.

  • A
    Anna 2 years ago


    How do you name a text box for merge purposes?

  • A
    Admin 2 years ago

    Hi Kimberly,

    We recomend to just start over with a new project and follow these steps:

    - Set your first Label. either you keep the 4 line or make it just 3 line: Name, Address 1, city-state-zip
    - Click once, to move text box. Use the middle (left or right) dot to widen the box, as needed.
    - Double click on the the inside of the textbox you need to edit
    - If you are dealing with just one address, you can already save as the labels will automatically sync to the other once.

    - If it is the other way, you can either click on the "2. Preview and new page" (in yellow) on the right hand side, to select "Create separate cards/labels" or you can do the "Merge data" (on blue).

    Using Merge in a Project:

    * Create a parent/primary file. This can be used in making secondary file name.

    * Use "Save As" to create a child/secondary name. You can create as many child files and number of merges you need to perform. (we recommend merging 20 names in the certificates - per child project)

    * Do not double merge a project. Doing this will add pages to it, thus, will not update the data.

    Rather, save the parent with "Save As" and start a new merge. Use 1, 2, 3 after each child or alphabetical A-G, H-z, etc.

  • K
    Kimberly Scerri 2 years ago

    I merged a spreadsheet and now I want to delete my merge. Is there a more efficient way of doing this instead of deleting them one by one on the preview and review page? It's an unreasobable amount of time. Thanks

  • A
    Admin 2 years ago

    Hi Dawn,

    In changing the font color, you need to double click inside the text box. Then, highlight the text and make the changes using the menu "Font Color" menu on the right hand side prior printing.

    In addition, the margin/paper designs that you see in the web template are only there for you see how will the actual print looks like on the designer paper.

    You just have to print on the purchased certificate in order to have a full product design. This program is made with the purpose of printing on our products, that you can purchase online by following either of these links:

    Thank you.

  • L
    Dawn Wells 2 years ago

    I created a project and it is not printing in color. Who can help with this?

  • A
    Admin 2 years ago

    Hi Grisel,

    We apologize for any inconvenience this may cause. 

    From the Paper Type menu, in your printer settings, try to select Glossy Photo Paper. This could reduce the quantity of ink that will be printed on your seals, preventing ink from smearing.

    If you have any other questions, please contact us!

  • G
    Grisel 3 years ago

    I printed on foil seals and the ink is smudging and the alignment is off! What can I do?

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