Posted In CategoryGeneric Discussions
  • M
    Marisa Obando 3 years ago

    Is there a way to duplicate your custom created label to the entire page without copying & pasting each one?

  • A
    Admin 3 years ago

    Hi Michelle,

    It is possible that the fields on the template for that product were switched, you can correct this by re-doing the merge, please try matching the data using the name of the text line instead of its order.

    Let us know if you're still not able to complete the merge.

  • C
    Michelle wilson 3 years ago

    I'm trying to make lables and when i go to 'merge', it's putting the city/state/zip code on the second line and the address on the third line.

  • A
    Admin 3 years ago

    Hi Kathy,

    The .pdf file is what your printer would print on the certificate sheets, so adding the borders to it would simply have them print again over the already existing borders on the certificate.

    A workaround to show remotely to someone how the certificate would end up looking like, would be to first change the password to your account to one you are not using for anything else, then sharing the credentials of the account with that person so they can log in from their end.

    Should you have additional questions, do not hesitate to write us back.

  • T
    Kathy montague 3 years ago

    After completing a certificate, saving, and downloading it, when I click on the item, all I observe is the wording I used. The certificate border is not included. Is it possible to actually display the completed certificate with the border, etc., as a saved item to be able to send the certficate to another for final viewing ?


  • S
    Sorin Dima 3 years ago

    Hi Josh,


    "DO NOT REMEMBER" is an option we've added recently and we will further look into it. In the meantime, you enter GEOGRAPHICS.COM or RECEIVED AS GIFT instead. If by any chance that doesn't fix the problem and you're still not able to save your project, do not hesitate to let us know.

  • J
    Josh Augustine 3 years ago

    I am trying to save my project.  It will allow me to name the project and prompts me to answer where I bought it.  It states that "DO NOT REMEMBER" is a valid answer, but once it in and I hit save, nothing happens.

    It will also not let me print unless I save and enter where I bought the product.

  • A
    Admin 3 years ago

    Hi Chris, if you have more than a handful of contacts then you may find doing an Excel merge more convenient. Otherwise, if you are looking to type the labels manually, you first need to go to the Preview|New Page tab from the menu on the right-hand side of the screen, and select the option to Create separate cards/labels. From the same tab, you can then select which label you want to edit from the menu depicting the entire sheet.

  • C
    Chris Walsh 3 years ago

    Hello!  I must be missing something very easy here.  Can I enter addressess straight into the specific Christmas Address Label or do I need to merge with Excel?

  • A
    Admin 3 years ago

    Hi Lonnie, to change the name on a project, you will first need to use the Save As button to save it under the new name, and then click on the bin icon next to the version of the project with the old name.

    If you are referring to the name of the .pdf file that is being downloaded, that file is assigned a random name, however you can change its name once you have downloaded it just like you would to any other file on your computer.

Please or register to leave a response.