ICLICKNPRINT DISCUSSIONS

Posted In CategoryGeneric Discussions
  • R
    Ruth Clemens 4 years ago

    Hi there, 

    Trying to print off my projects but when i click print it just loads and loads and never takes me to the PDF format to actually print. Ive tried different browsers and computers but none will take me to the PDF print page

  • A
    Admin 4 years ago

    Hi Gordon,

     

    We are sorry to hear you had a hard time using our program. This is the busiest time of year for us and our phone lines were likely full at the time. If you could please email us at [email protected] with more details about the problem you ran into, as well as the files that downloaded, and we will be more than happy to look into it.

  • G
    Gordon B Cumming 4 years ago

    This program is a waste of time. After spending 2 hours saving certificates for printing, I discover that the individual files are saved with certificates from different organizations with different names. Called the "customer service" line only to be told to leave a message. What a joke

  • A
    Admin 4 years ago

    Hi Mabe,

     

    We are sorry to hear you had a hard time printing the seals.

    Note that if the layout of the seals on the sheet of paper is not symetrical from top to bottom, you will need to keep that in mind when feeding the paper into your printer. Whther you feed the paper top or bottom side first varies depending on the printer model and it is not something that applies universally.

  • D
    Mabe Duran 4 years ago

    IM HAVING PROBLEMS WITH THE PRINTING, I MADE A DESIGN FOR SEALS, AND WHEN I SENT IT TO PRINT IT CAME OFF SET...MY PRINTER IS SET THE WAY YOU GUYS SUGGESTED, I DONT SEE HOW TO FIX THIS, AND I ALREADY DAMAGE TWO PAGES

    PLEASE HELP

  • A
    Admin 5 years ago

    Hi Andy,

    Please note that it's entirely intended that the borders do not print, since those come with the product itself.

    Our program allows you to further customize our products, by adding text, clip art or images.

  • B
    Andy 5 years ago

    only the text will print on the certificates not the graphics. i followed the directions but its not working. can someone please help

  • A
    Admin 5 years ago

    Hi Andreea,

    To edit the text, please double click over it. Once you see the cursor blinking, that is the cue that you can edit or type.

  • A
    Andreea Ivescu 5 years ago

    How can I edit the text inside the text box? Thank you!

  • A
    Admin 5 years ago

    Hi Juan,

    There is no new update yet, but fonts acting up when a merge is done is an issue we are are working on, and should be covered by the next update to our program. In the meantime, you can either edit the merged pages manually or alternatively, you can try out one of our downloadable Word templates.

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