Posted In CategoryWebsite Feedback
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    TOM COAKER 8 months ago

    I need to change/update my email address. In my profile there in no option to change my email address. The only options are to change my name or phone number.

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    Admin 4 years ago

    Hi Karen,

    We are sorry to hear you had a hard time printing your project.

    Please note, however, that the correct way to feed the paper into the printer depends on the printer model and not on the paper itself.

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    Karen 4 years ago

    Your products suck. I have wasted all of my sheets trying to get the stickers to print correctly. The print correctly on the test sheet, but when I feed it through the printer it doesn't come out right. How hard would it be for there to be a guide that says which way you should feed the stickers. This is absolutely awlful. No worries. I won't be purchasing this product again. 

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    Admin 5 years ago

    Hi Olga,

    We are sorry to hear you had a hard time using our program. There's always room for us to do better, so please write us an email at [email protected] with more details about the problems you ran into and we'd be more than happy to look into it.

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    Olga simon 5 years ago

    I ourchased the labels at staples. they looked amazing, however your site has many issues trying to do the labels for my invitations. now I am stock doing them one by one in word program

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    Admin 5 years ago

    Hi Joe,

    To add additional pages, please go to the Preview | New Page tab from the menu on the righthand side of the screen and use the icon that looks like a document with a small plus sign next to it. It will add a page every time you click on it once, to switch between pages simply click on the page with the corresponding number. To delete pages click on the small X button at the bottom of each page on this same menu.

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    Joe 5 years ago

    I am trying to add a second page but nothing I click on allows me to do that.

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    Admin 5 years ago

    Hi Thomas,

    Please accept our sincere apologies for the oversight and you can rest assured we will look to fix it with the utmost urgency.

    Do not hesitate to send us an email at [email protected] and we will take it from there.

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    Thomas Schmitt 5 years ago

    Your template called "Achievement Certificate 1B" has errors! You spelled "Acknowledges" without the C! "Aknowledges." Now I have printed 20 certificates with spelling errors because your template is wrong. Please contact me so I can get a refund. I had to throw all these in the trash. 

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    Madelaine Schulman 5 years ago

    Yes, the site is neat and has great features!

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